WHY CAN’T I OPEN THE PACKAGE WHILE THE COURIER IS STILL THERE?

WE TOTALLY UNDERSTAND YOUR CURIOSITY — AND HONESTLY, WE LOVE THAT YOU'RE EXCITED TO RECEIVE YOUR JAMILA PIECE!
BUT HERE’S THE TRUTH: WE'RE WORKING HARD TO OFFER YOU A COMPLETE, THOUGHTFUL SHOPPING EXPERIENCE — NOT JUST A DELIVERY.
FROM OUR UPGRADED PACKAGING TO THE DETAILS INSIDE, WE DESIGNED IT ALL TO MAKE YOU FEEL SOMETHING.
YOU DESERVE A QUIET MOMENT TO ENJOY UNWRAPPING YOUR ORDER — TO FEEL SPECIAL, TO TRY IT ON IN YOUR OWN SPACE, TO STYLE IT YOUR WAY, AND TO TRULY ENJOY WHAT JAMILA IS ALL ABOUT.
SO NO RUSH.
THIS ISN’T JUST A SHIPMENT — IT’S YOUR MOMENT.
TAKE IT IN.

WHEN WILL MY ORDER SHIP?

USUALLY, ORDERS ARE SHIPPED WITHIN 1–2 WORKING DAYS, EXCEPT ON FRIDAYS AND SATURDAYS (OUR WEEKEND).
UNDER EACH ITEM, YOU’LL ALSO FIND THE ESTIMATED DELIVERY DATE MENTIONED FOR YOUR ORDER.

WHEN WILL I RECEIVE TRACKING?

YOU WILL RECEIVE A TRACKING EMAIL ONCE YOUR ORDER IS PROCESSED! ONCE YOU RECEIVE THE EMAIL, YOU CAN TRACK YOUR SHIPMENT ANYTIME USING THE TRACKING LINK AVAILABLE ON OUR WEBSITE 🌸

HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?

ORDERS USUALLY ARRIVE WITHIN 3–5 BUSINESS DAYS, AND WE SHIP THROUGH BOSTA OR ARAMEX, DEPENDING ON YOUR LOCATION.

CAN I RETURN/EXCHANGE MY ORDER?

YOU CAN RETURN OR EXCHANGE YOUR ORDER WITHIN 14 DAYS OF RECEIVING IT, AS LONG AS THE TAG IS STILL ATTACHED, ALL PACKAGING CONTENTS ARE INCLUDED, AND THE ITEM WAS NOT PURCHASED ON SALE.