relaxed, ribbed hooded sweater. It features a loose fit with a cozy, textured fabric and a front pocket, making it perfect for a casual, comfortable look.

knit

Hand wash in cold water is best to maintain shape

If machine washing, use a mesh bag on a delicate cycle

Use mild detergent — no bleach

Do not wring or stretch

Lay flat to dry on a clean towel (never hang)

Reshape gently while damp

Do not tumble dry

Steam gently if needed — avoid direct heat

DELIVERY:

• Packages can’t be opened with the courier.

ORDERS & PAYMENT:

• COD orders must be confirmed via WhatsApp within 24 hrs.

• Orders over 4000 EGP (first-time) require full online payment.

• Repeated cancellations = deposit or online payment only.

RETURNS & EXCHANGES:

• Within 14 days, with tag attached & in original condition.

• One exchange/refund per order.
  

FEES & REFUNDS:

• Shipping not refundable.

• Customer pays return unless item is wrong/defective.

• Refunds via InstaPay/mobile wallet (up to 5 business days).

SUPPORT:

• Replies 12 PM–6 PM.

• JAMILA will reject worn/damaged items.

SALE PERIOD:

• No refunds, exchanges, or open packages.

INTERNATIONAL:

• Worldwide shipping.

• Customs fees paid by customer.

• No returns or exchanges.