SWAY PANTS IN BEIGE
DELIVERY:
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Packages can’t be opened with the courier.
ORDERS & PAYMENT:
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COD orders must be confirmed via WhatsApp within 24 hrs.
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Orders over 4000 EGP (first-time) require full online payment.
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Repeated cancellations = deposit or online payment only.
RETURNS & EXCHANGES:
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Within 14 days, with tag attached & in original condition.
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One exchange/refund per order.
FEES & REFUNDS:
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Shipping not refundable.
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Customer pays return unless item is wrong/defective.
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Refunds via InstaPay/mobile wallet (up to 5 business days).
SUPPORT:
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Replies 12 PM–6 PM.
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JAMILA will reject worn/damaged items.
SALE PERIOD:
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No refunds, exchanges, or open packages.
INTERNATIONAL:
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Worldwide shipping.
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Customs fees paid by customer.
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No returns or exchanges.
Estimated delivery
Frequently Asked Questions
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We totally understand your curiosity — and honestly, we love that you're excited to receive your Jamila piece!
But here’s the truth: we're working hard to offer you a complete, thoughtful shopping experience — not just a delivery.From our upgraded packaging to the details inside, we designed it all to make you feel something.
You deserve a quiet moment to enjoy unwrapping your order — to feel special, to try it on in your own space, to style it your way, and to truly enjoy what Jamila is all about.So no rush.
This isn’t just a shipment — it’s your moment. Take it in.
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You can easily exchange or return any item within 14 days of receiving your order — no worries at all
Just a few simple things to keep in mind:
- Please keep the tag attached until you're sure you want to keep the piece.
- Return the item in its original packaging, so we can make sure it gets back to us just as beautifully as it arrived.
We're here to make sure your experience feels smooth, thoughtful, and all about you